FAQs

We asked our concierge team the most common questions
people come to them with and here's what they said...

I have lots of products already at home. Where do I start with Decree?

Our Decree Concierge service is designed to help you with your skincare. We can start with a complimentary video consultation to talk through your skin’s needs and review your existing skincare routine. We will then guide you as to the best products to start with, to get the best out of your skin.

Why do I need a toner?

Traditionally toners tend to be tonics which you apply with cotton pads, to degrease the skin and remove excess oil. Many toner formulations are packed full of alcohol, which can lead to dehydration and dryness. Our Decree Preparatory Mist takes the term toner to the next level. It acts as an essential priming mist, to rebalance the skin’s PH after your cleanse and also to rehydrate the skin barriers. A great toner also ensures improved absorption of your serums.

What is the difference between Decree and other high street brands?

Doctor-led brands, such as Decree, are designed to support your skin’s needs at a cellular level. When compared to many high street brands, you will often find more advanced delivery systems and higher percentages of active ingredients used and as a result, the changes seen after using Doctor- led skincare are significant. Decree products contain scientifically proven, plant based active ingredients, designed to work in synergy with your skin’s natural 24 hour biological clock, which feed, nourish and rejuvenate the skin from morning to night.